Frequently Asked Questions

Get answers to common questions about Basic Shampoo & Style.

Typically 30–45 minutes depending on hair length, thickness, and chosen finish. Short hair and simple styles lean toward the lower end; longer or thicker hair may require additional time. We’ll confirm an estimated duration when you book.

Absolutely — our stylists welcome requests for specific drying or styling techniques. Tell your stylist your preferred look at consultation so we can tailor tools, heat level, and finishing products to suit your hair type and desired result.

Yes. The massage pressure and products can be adjusted for sensitive scalps. Please mention any scalp conditions or sensitivities when booking so we use gentler techniques and hypoallergenic products to ensure your comfort and safety.

Arrive with dry hair unless instructed otherwise. The service includes a professional wash, so dry hair helps our stylists assess natural texture and start fresh. If you arrive wet, we can still proceed but may need slight timing adjustments.

Our Basic Shampoo & Style uses salon-grade, color-safe products designed to be gentle on treated hair. Minor color shift can occur with any wash; if you’ve had a recent chemical service, tell us so we can select compatible products and timing for best results.

Yes — add-ons like deep conditioning, scalp treatments, or upgraded blowouts are available for an extra fee. Your stylist can recommend options based on hair condition and goals, and we’ll quote additional time and pricing during booking or consultation.