Frequently Asked Questions

Get answers to common questions about Basic Shampoo & Style.

Our Basic Shampoo & Style generally takes 30 to 45 minutes depending on hair length, thickness, and styling preferences. We prioritize a thorough wash, relaxing scalp massage, conditioning, and tailored drying to deliver a polished finish while ensuring your comfort.

Yes. Our stylists adjust products and techniques to suit fine, curly, straight, or textured hair. The conditioning and finishing steps are customized so you leave with healthy-looking, manageable hair personalized to your specific needs and preferences.

Absolutely. Tell your stylist about product preferences or sensitivities when booking or upon arrival. We stock professional lines and can recommend options for scalp concerns, color-treated hair, or added moisture to achieve the best results.

Yes. We use color-safe products and gentle techniques to protect your color. Let us know about recent treatments, and we'll tailor the wash and conditioning to maintain vibrancy and minimize fading or damage.

Frequency depends on hair type and lifestyle. For most, every 2–4 weeks keeps hair clean and styled; oily scalps may need weekly visits, while drier hair types can stretch to monthly appointments for maintenance.

Yes. We offer upgrades such as intensive masks, scalp exfoliation, or blowout upgrades. Ask when booking or at check-in and our team will recommend enhancements tailored to your hair goals and budget.